Walmart and Others Will Still Serve Customers Who Refuse to Wear Masks, Despite New Rules

Walmart and Others Will Still Serve Customers Who Refuse to Wear Masks, Despite New Rules
People wearing masks and gloves wait to enter a Walmart in Uniondale, N.Y., on April 17, 2020. Al Bello/Getty Images
Updated:

Walmart and other major retailers made headlines last week with a new requirement for customers to wear masks in their U.S. stores. But the new rules only go so far.

Walmart, Home Depot, Lowe’s, Walgreens, CVS, and others say they still won’t prohibit customers who refuse to wear a mask from shopping in stores. The issue, they say, is they want to avoid confrontations between angry customers and employees.