JetBlue Sued for Allegedly Using Customers’ Personal Data to Hike Air Fares

‘Surveillance pricing’ to determine what a consumer is willing to pay is not illegal in the U.S.; collecting consumer data without consent is, the lawsuit says.
JetBlue Sued for Allegedly Using Customers’ Personal Data to Hike Air Fares
A JetBlue Airways Airbus A320-232 takes off from Tampa International Airport in Tampa, Fla., on May 15, 2014. Chris O'Meara/AP Photo
Mary Prenon
Mary Prenon
Freelance Reporter
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JetBlue Airlines has been sued in a class action lawsuit seeking damages for allegedly using consumers’ personal data to increase airfares.

The case was filed on April 22 in the U.S. District Court in the Eastern District of New York.

Mary Prenon
Mary Prenon
Freelance Reporter
Mary T. Prenon covers real estate and business. She has been a writer and reporter for over 25 years with various print and broadcast media in New York.