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‘Bad Blood’ Between Taylor Swift Fans, Ticket Marketplaces After Concert Debacle Sparks State and Federal Legislation

Ticket fees, secondary markets, and transparency have become hot topics surrounding live events.
‘Bad Blood’ Between Taylor Swift Fans, Ticket Marketplaces After Concert Debacle Sparks State and Federal Legislation
Taylor Swift accepts the Song of the Year award for “Anti-Hero” onstage during the 2023 iHeartRadio Music Awards at Dolby Theatre in Los Angeles on March 27, 2023. Kevin Winter/Getty Images for iHeartRadio
Darlene McCormick Sanchez
Darlene McCormick Sanchez
Reporter
12/7/2023|Updated: 12/30/2023
0:00

Taylor Swift fans couldn’t shake off what happened last November when system glitches shut down online ticket purchases for the singer-songwriter’s greatly anticipated “Eras Tour.”

Her fans, called “Swifties,” who had registered to buy tickets online in hopes of scoring a seat at the pop star’s first tour in years, found themselves stuck in backlogged queues. Ticketmaster, blaming overwhelming demand, ended up canceling its general ticket sales and later apologized for the fiasco.

Darlene McCormick Sanchez
Darlene McCormick Sanchez
Reporter
Darlene McCormick Sanchez is an Epoch Times reporter who covers border security and immigration, election integrity, and Texas politics. Ms. McCormick Sanchez has 20 years of experience in media and has worked for outlets including Waco Tribune Herald, Tampa Tribune, and Waterbury Republican-American. She was a finalist for a Pulitzer prize for investigative reporting.
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