AT&T Reveals Cause of Major Outage, Not Caused by Cyberattack

AT&T said Friday that the 12-hour-long outage to its U.S. cellphone network Thursday didn’t appear to be caused by a cyberattack.
AT&T Reveals Cause of Major Outage, Not Caused by Cyberattack
A woman uses her iPhone in a file photo. Jack Guez/AFP via Getty Images
Jack Phillips
Updated:
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AT&T said Friday that the 12-hour-long outage to its U.S. cellphone network Thursday didn’t appear to be caused by a cyberattack, blaming it on an “incorrect process.”

On Thursday, numerous customers reported that AT&T and Cricket, its subsidiary, were down for hours. Some 75,000 customers reported to DownDetector.com they were without cellphone service, texting, or internet access across the country, although that number is likely quite higher.

Jack Phillips
Jack Phillips
Breaking News Reporter
Jack Phillips is a breaking news reporter who covers a range of topics, including politics, U.S., and health news. A father of two, Jack grew up in California's Central Valley. Follow him on X: https://twitter.com/jackphillips5
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