Major AT&T Outage Reported Across US, Company Says Most of the Network Restored

AT&T and Cricket appeared to be primarily impacted, according to reports.

A woman uses her iPhone in a file photo. Jack Guez/AFP via Getty Images

AT&T said Thursday afternoon that it is making progress in restoring service to customers during a nationwide outage that impacted significant numbers of customers, who couldn’t make phone calls, access the Internet, or send texts.

“Some of our customers are experiencing wireless service interruptions this morning,” the company said in a statement to news outlets. “Our network teams took immediate action and so far three-quarters of our network has been restored. We are working as quickly as possible to restore service to remaining customers.”