American Airlines Expands New Boarding System to Detect When Passengers Cut in Line

The airline has already conducted a trial of the new technology at three airports over the past month.

An American Airlines agent helps a customer check in at O'Hare International Airport in Chicago on Nov. 25, 2020. Kamil Krzaczynski/Reuters

American Airlines said on Nov. 21 that it will introduce new technology at more than 100 airports across the United States to prevent passengers from cutting in line during the boarding process.

Passengers who attempt to board before their assigned group is called will trigger an audible alert notifying the gate agent and will be asked to rejoin the line, the airline said in a statement.