Air Travel Complaints Dip, Still Over 200 Percent Pre-Pandemic Levels

Air Travel Complaints Dip, Still Over 200 Percent Pre-Pandemic Levels
An American Airlines aircraft flies past JetBlue and United Express aircraft as it lands at Reagan National Airport in Arlington, Va., on Jan. 24, 2022. Joshua Roberts/Reuters
Caden Pearson
Updated:
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With disruptions marking a rocky return to U.S. domestic air travel in recent months, official figures show that complaints against airline service remain 200 percent above pre-pandemic levels despite a 15 percent monthly decline in May.

The Biden administration is keeping a watch on airlines to deter unrealistic flight scheduling and ensure airlines comply with consumer protection requirements.

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