By Tugba Yanaz
If you work in the supply chain industry and serve clients globally, you know that preparation for disruption is part of your daily production. In this Amazon Prime era, where instant gratification is the name of the game, you are the bridge between a product brand and a consumer. Flawless execution, proactive anticipation of risks and consistent clarity on your objectives are requirements for success.As a commercial leader of a manufacturing business, every time we kick off a program with a new client, I ensure that my team invests time into strategic planning and onboarding to set up every team member for success. This includes aligning expectations between the client and our internal teams, assigning the right talent for the task at hand and providing team members the right tools (software or hardware) and resources. We establish necessary program information such as budget, schedule, deliverables and KPIs of how we measure success.
