British Gas Suspends Force-Fitting of Prepayment Meters Following Report of Debt Collector Breaking In

British Gas Suspends Force-Fitting of Prepayment Meters Following Report of Debt Collector Breaking In
Undated photo of a gas hob next to a British Gas bill. Owen Humphreys/PA Media
Lily Zhou
Updated:

British Gas is suspending the force-fitting of prepayment meters, the energy provider’s owner Centrica said on Wednesday after a report said its debt-collecting contractor broke into homes of  “vulnerable” customers.

The UK’s energy regulator Ofgem also said on Thursday that it’s launching an “urgent investigation.”

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