Barclays Moves Call Centre Operations to UK From India Amid COVID-19 Surge

Barclays Moves Call Centre Operations to UK From India Amid COVID-19 Surge
A branch of Barclays bank is seen in central London in this photograph dated on Oct. 22, 2014. Toby Melville/Reuters
Alexander Zhang
Updated:
British bank Barclays has moved some of its call centre operations to the UK from India, where staff members are struggling to cope with the ongoing CCP virus surge.

Many of the bank’s 20,000 employees in India have been forced to stay at home to look after family members, said Barclays chief executive Jes Staley on Friday.