United Airlines Will Make Changes for People With Wheelchairs After a Government Investigation

United Airlines Will Make Changes for People With Wheelchairs After a Government Investigation
A United Airlines plane is pushed from the gate at George Bush Intercontinental Airport in Houston on Aug. 11, 2023. David J. Phillip/AP Photo
The Associated Press
Updated:
0:00

CHICAGO—United Airlines has agreed to improve air travel for passengers in wheelchairs after the federal government investigated a complaint by a disability-rights advocate.

United and the Transportation Department said Thursday that the airline will add a filter to the booking tool on its website to help consumers find flights on which the plane can more easily accommodate their wheelchairs. The cargo doors on some planes are too small to easily get a motorized wheelchair in the belly of the plane.