'Unacceptable,' Twitter CEO Says of Platform's Handling of Blocked Hunter Biden Article

'Unacceptable,' Twitter CEO Says of Platform's Handling of Blocked Hunter Biden Article
Twitter CEO Jack Dorsey speaks during a town hall in New Delhi, India, on Nov. 12, 2018. (Anushree Fadnavis/Reuters)
Mimi Nguyen Ly

Twitter CEO Jack Dorsey said that the company's actions surrounding its blocking of a New York Post article related to a negative news story of Hunter Biden, former vice president Joe Biden's son, was "unacceptable."

"Our communication around our actions on the @nypost article was not great. And blocking URL sharing via tweet or DM with zero context as to why we’re blocking: unacceptable," Dorsey wrote on Twitter late Wednesday.

Dorsey's statement linked to a Twitter statement that detailed why it blocked the article's spread. The statement was released around the same time as Dorsey's statement.
The Twitter statement said that the New York Post article violated the company's rules on private information and "hacked materials." The alleged documents referred to in the Post's report were allegedly copied by a computer repair shop owner and eventually given to former New York Mayor Rudy Giuliani and the FBI after a Macbook Pro bearing a sticker from the Beau Biden Foundation was dropped off for water damage and left unclaimed at the shop.
"We know we have more work to do to provide clarity in our product when we enforce our rules in this manner. We should provide additional clarity and context when preventing the Tweeting or DMing of URLs that violate our policies," the company said. "We recognize that Twitter is just one of many places where people can find information online, and the Twitter Rules are intended to protect the conversation on our service, and to add context to people’s experience where we can."

Dorsey's and Twitter's statements come after President Donald Trump denounced the platform on his own Twitter account, calling to roll back legal protections for the platform.

"So terrible that Facebook and Twitter took down the story of “Smoking Gun” emails related to Sleepy Joe Biden and his son, Hunter, in the @NYPost. It is only the beginning for them. There is nothing worse than a corrupt politician. REPEAL SECTION 230!!!" the president wrote late Wednesday.
Publishers can be held liable for any content they post, while social media platforms are protected by Section 230 of the Communications Decency Act, which states that “no provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.”

Sen. Josh Hawley (R-Mo.) promptly responded to Dorsey's Twitter post, calling Dorsey's announcement "a joke" and "downright insulting."

".@Twitter@jack this is not nearly good enough. In fact, it’s a joke. It’s downright insulting," he wrote on Twitter. "I will ask you - and @Facebook- to give an explanation UNDER OATH to the Senate subcommittee I chair. These are potential violations of election law, and that’s a crime."

The senator earlier in the day called on the Federal Election Commission (FEC) to investigate Twitter and Facebook for potential illegal in-kind contributions to the Biden campaign, after the two companies limited the spread of a news story about alleged documents belonging to Hunter Biden, son of former vice president and Democratic presidential nominee Joe Biden.
The article, published early Wednesday, centered on alleged documents and photographs of the Bidens found on a MacBook Pro hard drive, the Post reported. The Post reported that the laptop had been allegedly handed to the FBI and a copy of the files given to Giuliani’s lawyer, Robert Costello, by an electronics repair shop owner. The outlet said it obtained the documents—which included an alleged email indicating that Hunter allegedly introduced his father, who was then serving as the U.S. vice president, to a top Ukrainian natural gas executive at Hunter’s request—from Giuliani on Oct. 11.

The article said that, according to the shop owner, the unidentified customer who dropped off the laptop "never paid for the service or retrieved it." The shop owner then handed the laptop over to the FBI in December 2019 after the client failed to claim the item after repeated attempts at contact. The Epoch Times has not been able to independently verified the New York Post's claims.

 Vice President Joe Biden and his son Hunter Biden at the reviewing stand to watch President Barrack Obama's Inaugural Parade from in front of the White House in Washington on Jan. 20, 2009. (Alex Wong/Getty Images)
Vice President Joe Biden and his son Hunter Biden at the reviewing stand to watch President Barrack Obama's Inaugural Parade from in front of the White House in Washington on Jan. 20, 2009. (Alex Wong/Getty Images)
The Biden campaign refuted the report, saying it reviewed Joe Biden’s official schedules from the time and that "no meeting, as alleged by the New York Post, ever took place.”
Twitter had blocked users from sharing the article. The New York Post said that the social media giant also blocked its Twitter account, which became inactive in the afternoon and continues to be inactive as of late Wednesday.
White House Press Secretary Kayleigh McEnany was on Wednesday locked out of her personal Twitter account after she shared the New York Post article.

During an appearance on Fox News’s “Hannity” late Wednesday, she accused Twitter’s administrators of essentially holding her “at gunpoint” by denying her access to her own account.

“It’s not a temporary blockage,” McEnany told host Sean Hannity. “When I log on to my Twitter account,  it says I’m permanently banned. They essentially have me at gunpoint and said unless you delete this story, a news story by the New York Post, I cannot regain access to my account.”

A Twitter spokesperson told news outlets in a statement, “In line with our Hacked Materials Policy, as well as our approach to blocking URLs, we are taking action to block any links to or images of the material in question on Twitter.”

A Facebook spokesman said that the company was “reducing its [the article’s] distribution” before it’s reviewed by one of its fact-checkers. “This is part of our standard process to reduce the spread of misinformation,” he said.

Republicans on the House Judiciary Committee posted the text of the Post article on its website late on Wednesday so people could share it on Twitter that way.
Petr Svab and Isabel van Brugen contributed to this report.