A New York woman is suing JetBlue over its reaction to her spilling burn-inducing tea on herself that caused second- and third-degree burns.
Michelle Lavin, 25, was taking a 5 hour, 40 minute flight from New York to Las Vegas in 2014 to visit her sister and some friends over the Labor Day weekend when it happened.
While on the plane she ordered tea, which she said was full to the brim, and so piping hot she could feel the blazing heat through the cup. The cap was also not on properly.
She heard two passengers in the back of the plane arguing—a male passenger was complaining about a female passenger’s barking dog and kept asking her to make it be quiet.
Michelle Lavin. LinkedIn/Michelle Lavin
