Kylie Jenner Responds to Criticism of Defects in Lip Gloss Brand

Kylie Jenner has been forced to do damage control on social media after a firestorm of criticism about the quality of her line of lip gloss.
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Kylie Jenner Responds to Criticism of Defects in Lip Gloss Brand
TV personlity Kylie Jenner attends REVOLVE Desert House on April 17, 2016 in Thermal, California. Ari Perilstein/Getty Images for A-OK Collective, LLC.
Jonathan Zhou
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Eventually, Jenner was forced to make an apology in a series of tweets from her corporate account:

I care a lot about the quality of my products. As you can see from my matte lips..

I changed my entire matte formula in the first month to be less dry and thick...

And I changed the wand to be more comfortable because I listen to you guys, and I love perfection. So good or bad, I love hearing your feedback.

When I saw the problem with my lip gloss brushes I stopped all production and changed it. Life is a learning experience and we learn from our mistakes.

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Jonathan Zhou
Jonathan Zhou
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Jonathan Zhou is a tech reporter who has written about drones, artificial intelligence, and space exploration.
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