An iPhone 7 exploded on its way to its new owner, according to a Reddit user who posted images of the charred phone's husk online.
Reddit user Kroopthesnoop said that his coworker's iPhone 7 Plus arrived blackened, broken apart, and totally destroyed. The coworker alleged that the phone exploded inside its packaging before he unwrapped it.
"An Account Exec from Apple's Texas offices just reached out to me (verified via LinkedIn), asking for information around this post. Ended up giving them coworker's contact information," the Reddit user wrote.
Later, Apple said told the Reddit user it will work with AT&T to get a replacement phone to him.