The U.S. Federal Aviation Administration (FAA) on Nov. 18 cleared Boeing's 737 MAX to take to the skies again, after two fatal crashes led to the jetliner's grounding and drove nearly two years of regulatory scrutiny into the beleaguered plane.
FAA Administrator Steve Dickson, who signed the order lifting the flight ban, told Reuters that he is "100 percent confident" in the plane's safety and that the agency has "done everything humanly possible" to ensure that the types of crashes that prompted the grounding of the 737 MAX don't happen again.
The 737 MAX crashes in Indonesia and Ethiopia killed 346 people within five months in 2018 and 2019 and triggered a hailstorm of investigations, frayed U.S. leadership in global aviation, and cost Boeing some $20 billion.
Families of the Ethiopian crash victims said in a statement that they felt "sheer disappointment and renewed grief" following the FAA's decision to return the aircraft to service.
"Our family was broken," Naoise Ryan, whose 39-year-old husband died aboard Ethiopian Airlines flight 302, said on Nov. 17.
David Calhoun, Boeing's chief executive, expressed regret for the lives lost and said the company has learned lessons from the tragedies.
Besides making changes to the airplane itself and pilot training, Boeing said it created a new unit to centralize safety responsibilities across the company and adopted enhanced design processes to ensure that planes coming off the assembly line meet higher quality standards.
The FAA, which has faced accusations of being too close to Boeing in the past, said it would no longer allow Boeing to sign off on the airworthiness of some 450 737 MAXs built and parked during the flight ban. Instead, the agency plans in-person inspections that could take a year or more to complete, prolonging delivery of the jets.
Leading regulators in Europe, Brazil, and China must issue their own approvals for their airlines after independent reviews, illustrating how the 737 MAX crashes upended a once-U.S.-dominated airline safety system, in which nations for decades moved in lockstep with the FAA.
"The FAA's directive is an important milestone," Stan Deal, president and chief executive officer of Boeing Commercial Airplanes, said in a statement. "We will continue to work with regulators around the world and our customers to return the airplane back into service worldwide."
Of the U.S. airlines with 737 MAX jets, American Airlines plans to relaunch the first commercial MAX flight since the grounding on Dec. 29, followed by United Airlines in the first quarter of 2021 and Southwest Airlines in the second quarter next year.
When it does fly, Boeing will be running a 24-hour war room to monitor all MAX flights for issues that could affect the jet's return, from stuck landing gear to health emergencies, three people familiar with the matter told Reuters.