From the archives: This story was last updated in March 2019.
Makenzie and Steven Schultz were celebrating their sixth wedding anniversary with a nice dinner at a sushi restaurant, but it quickly turned into one of the worst restaurant experiences they’ve had. It took 20 minutes for just the first glass of water, another 40 minutes before they could get an appetizer, and over an hour for the entree.While many would have complained about this, and some might even have walked away, not wanting such an experience for a special night, the Schultzes’ reaction was undoubtedly surprising.