How would you react if a grocery store cashier squashed your bread in front of you while packing it into a bag? For one understanding woman from Winfarthing in Norfolk, United Kingdom, she couldn’t help but write her experience to the employer via social media, because there’s more to the story than just the bread.
In September 2016, Emma Shawcross went shopping at a Tesco grocery store in Diss, Norfolk. When she was ready to pay for her large trolley of groceries, she spotted one aisle with no queue and went over. “I started putting my items straight onto the conveyer belt,” Shawcross recounted her shopping experience on a Facebook post to Tesco.