ArriveCan ‘Glitch’ Orders Compliant Canadian User Into Quarantine

A Canada Border Services Agency agent wears a mask at the Thousand Islands US/Canada border crossing in Lansdowne, Ont., on July. 30, 2021. Lars Hagberg/The Canadian Press

A Canadian traveller who complied with the use of ArriveCan app at the border and went through without issue has nevertheless been ordered into quarantine by the government service.

David Crouch of Ridgeway, Ont., told the National Post he filled out the ArriveCan app and was waved through by the border guard last week when he entered the Canada-U.S. border 15 minutes from his home.