“In particular, you will notice that we are currently out of stock on some popular brands and items, especially in household staples categories,” Amazon wrote in a blog post on Saturday. Some promised deliveries, meanwhile, might take longer than usual.
“We are working around the clock with our selling partners to ensure availability on all of our products, and bring on additional capacity to deliver all of your orders,” the Seattle-based company added.
Amid reports of people trying to obtain items like toilet paper and hand sanitizer and re-sell the products for a higher price, the firm said it will monitor price gouging.
“We’re also working to ensure that no one artificially raises prices on basic need products during this pandemic and have blocked or removed tens of thousands of items, in line with our long-standing policy. We actively monitor our store and remove offers that violate our policy,” according to Amazon.
The retailer said it will also engage in better “daily cleaning procedures” and are doing nightly cleaning.
“We continue to educate employees on CDC guidance for maintaining healthy habits, and are offering flexibility for employees who need to stay home, plus paid time off for those who are diagnosed with the virus,” the blog post said. “In addition to serving our retail customers, we’re making sure Amazon Web Services customers have the tools and support they need to keep their businesses and organizations moving forward safely and efficiently,” according to the post.