An Amazon delivery driver was caught on security camera stealing a parcel off an Everett front porch in Washington after delivering his own parcel on Nov. 28.
He then proceeded to steal the parcel delivered by the previous driver off the porch despite a large sign saying “Smile You’re On Camera” posted near the front door.
The homeowners, Matt and Amanda Buxton, were baffled by the whole occurrence.
“It’s surprising when things happen with people that you’re supposed to trust with your packages,” Amanda told Q13 news.
The couple said they use Amazon Prime quite regularly and they found the whole incident frustrating.
“It was almost more frustrating to see that happen than some random person walk off the street and grab a package,” Matt told the news station.
Matt said the parcel contained a baby teether that was worth less than three dollars.
“I would pay anything to see the look on his face when he got home and opened up and found out that it was a baby teether,” he said amusingly.
The Buxtons contacted Everett Police who took the surveillance footage and showed it to Amazon to identify the driver, reported Q13 news.
Amazon told the news station that they are investigating the incident, and apologized to the couple in an email.
“At Amazon, we pride ourselves in being the world’s most customer-centric company. Regrettably, our delivery partner couldn’t meet our high standards in this instance. We expect our delivery partners to conduct themselves in a professional manner, and we handle this type of situation seriously. I’m personally collaborating with the team to investigate this matter further and take the appropriate actions,” the company said.
They also said that drivers in plain clothes and unmarked vehicles are contracted for anytime delivery through the Amazon Flex Program.
“This does not reflect the high standards we have for delivery partners. This individual is no longer delivering Amazon packages and we are engaged with the customer to ensure this situation is fully resolved,” Amazon said in a statement to Q13 news.
Police have arrested the driver for misdemeanor theft on Nov. 29, reported the news station.
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