After Dunkin' Donuts Fails to Apologize, Police Ramp Up Boycott

After Dunkin' Donuts Fails to Apologize, Police Ramp Up Boycott
Dunkin Donuts on February 12, 2016 in Encino, California. Tommaso Boddi/Getty Images for Dunkin' Donuts
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New York City cops are ramping up their boycott of Dunkin' Donuts after the national chain failed to apologize for a clerk’s refusal to serve two police officers in Brooklyn last week.

The New York Post spotted a police sergeant on Sunday, Aug. 6, walking into the 73rd precinct with trays filled with corner-store coffee, instead of the beloved branded brew.

“No D&D in the 7-3,” he said.

When the Post asked a patrolling cop the directions to a Dunkin' Donuts, he replied, “I’m not allowed to do that.”

A worker at the West 48th Street and Seventh Avenue Dunkin' Donuts location said that he had not seen any police officers in the store on Aug. 4, even though they usually serve around 20 police officers a day. Another branch on West 40th Street and Seventh Avenue also did not see any officers come in. 

“Today I did not see [them],” store worker Setu Mallick said. “There are usually maybe four or five.”

While the manager at the Brooklyn Dunkin‘ Donuts branch where the incident occurred had apologized, the Dunkin’ Brands corporate office issued a statement saying that the officers were confused by the store’s layout and ordered at a closed register.

The unions called the chain’s explanation “an insult.”

The tensions between the chain and the city’s police began to brew last week when two officers walked into a Dunkin' Donuts at 1993 Atlantic Ave. and got in line to order ice cream. When their turn came, the clerk skipped over the cops and moved on to the next customer.

When the customer pointed out that the officers were ahead of him, the clerk replied, “Yeah, I know, but I don’t serve cops.”

Undated Google Streetview footage: A Dunkin' Donuts branch at 1993 Atlantic Ave. in the New York City neighborhood of Brooklyn where a clerk allegedly refused to serve two police officers ice cream on Sunday, July 31, 2017. (Google Maps)
Undated Google Streetview footage: A Dunkin' Donuts branch at 1993 Atlantic Ave. in the New York City neighborhood of Brooklyn where a clerk allegedly refused to serve two police officers ice cream on Sunday, July 31, 2017. Google Maps