Google Cloud, Snapchat, Spotify Back up Following Outage

Google Cloud, Snapchat, Spotify Back up Following Outage
A 3D printed Google logo is seen in this illustration taken on April 12, 2020. (Dado Ruvic/Reuters)
Jack Phillips
11/16/2021
Updated:
11/16/2021

Thousands of websites experienced outages as a Google Cloud confirmed a technical issue, which affected major services including Snapchat, Spotify, Discord, and more on Tuesday.

But as of 2 p.m. ET, Snapchat, Spotify, and Discord appeared to be coming back online.

According to a bulletin posted by Google at around 1 p.m. ET, “We are experiencing an issue with Cloud Networking beginning at Tuesday.” About 10 minutes later, it confirmed that “we believe the issue with Cloud Networking is partially resolved” but cautioned that Google does not “have an ETA for full resolution at this point..”

“Customers may encounter 404 errors when accessing web pages,” the Mountain View, California-based company wrote.

State of the Internet, a SolarWinds-operated website that tracks sites that are down, said at one point that about 29,000 website outages were reported within the past hour. Later, about 15,000 websites were suffering outages, according to the site’s dashboard.
Internet tracking website NetBlocks confirmed the widespread outage is due to a Google Cloud networking error.
Spotify, the music-sharing website, wrote it is “aware of some issues right now and are checking them out! We’ll keep you posted.”
“Rocket League and Rocket League Sideswipe are both experiencing services outages. Matchmaking, Parties, and more may not be available at this time,” said Rocket League in a Twitter post.
Other websites including Target, Paramount, Home Depot, Fitbit, Etsy, Pokemon Go, AWS, and LastFM also saw outages on Tuesday, according to DownDetector.
A Cloudflare status update read that “it is investigating issues with the logging component within Gateway. Gateway’s logging may be impacted” and is “working to understand the full impact and mitigate this problem. More updates to follow shortly.”

Cloudflare provides DNS and other critical services to tens of thousands of websites across the world.

It wrote in a subsequent update that the issue was identified and working to fix the error.

Fastly, the cloud company behind a major global internet outage in June, said it was seeing increased errors with origins in a “common cloud provider, unrelated to Fastly’s edge cloud platform.”

Tuesday’s brief disruption follows a six-hour widespread outage last month that crippled Meta Platforms Inc., formerly known as Facebook, after faulty configuration changes on the company’s routers.

Reuters contributed to this report.
Jack Phillips is a breaking news reporter with 15 years experience who started as a local New York City reporter. Having joined The Epoch Times' news team in 2009, Jack was born and raised near Modesto in California's Central Valley. Follow him on X: https://twitter.com/jackphillips5
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