911 Dispatcher Helps Couple Deliver Baby on the Side of a Highway

"I was like 'Mom, I delivered a baby on I-15'"
December 22, 2015 Updated: December 22, 2015

A 911 dispatcher in Utah helped deliver a baby over the phone, according to media reports.

ABC News reported that William Kalaher, who had been on the job two weeks, took a call from Kristin Allred and her husband, Shay. He called 911 was she was starting to deliver her daughter in the car.

“We were really close [to the hospital]; I just felt like I needed to start pushing,” Kristin Allred told ABC News about her experience last Friday.

“From when we started talking to 911, within a minute I had given birth.”

“Once she took off her seat belt and said, ‘Oh my God I need to push,’ I knew something was different this time,” added Shay to KUTV.

She said Shay kept driving, thinking they could get into a Salt Lake City hospital. However, they realized something was wrong.

“I pushed her out and placed her up on my chest and then we realized she wasn’t breathing,” Kristin said. She noticed the baby’s umbilical cord was wrapped around her neck.

Kalaher used his training to help the couple.

“He was great…he was good at helping us focus on what was going on,” Allred told the broadcaster. “Having him there helped us focus and this is what we needed to do.”

He told her how to position the baby to get the infant to breathe.

“You pick up a 911 call and you never really know what’s on the other end of it,” Kalaher told KUTV. “I mean, we joke, ‘Oh you’re going to get a pregnancy call,’ and then it actually happens. You train for it, and then here we are. I really wasn’t expecting it. But you’ve got to be ready for it. It’s 911,” added Kalaher, who added he’s still in his probationary training period.

“We do daily training calls that help us be prepared, because you never expect it. It just happens when it happens,” said Kalaher. “Daily training is where it comes into play. Honestly, my entire focus was on those two.”