Domino’s Pizza staff save customer’s life when he doesn’t order food for days

September 12, 2017 3:20 am Last Updated: September 12, 2017 3:20 am


If you think that ordering pizza every day isn’t good for you, think again—one man ordered food almost every day from his local Domino’s for nearly ten years, and it saved his life.

Kirk Alexander was a regular customer at a Salem, Oregon Domino’s Pizza, placing an order almost every day between 11 p.m. and 12 a.m. since 2009. Staff say he’s “just part of our family here at Domino’s. He orders all the time, so we know him.”

So when this Domino’s Pizza didn’t receive an order from Alexander for almost two weeks, employees at the eatery knew something wasn’t right.

“He orders every day, every other day,” said general manager Sarah Fuller. “His order pops up on the screen because he orders online. So we see it come across the screen and we’re like, ‘Oh, Kirk’s order.’”

Several drivers mentioned to Fuller that they hadn’t delivered any food to his house in a while, “which is not like him at all,” so they checked his account. They realized Alexander, who “usually gets chicken wings, sandwich, pasta, sometimes a pizza,” hadn’t ordered anything in eleven days.

That’s when they knew something was wrong.

Alexander suffers from food allergies and other medical conditions, and he rarely leaves the house. You could say this Domino’s Pizza and their employees are some of the closest people to Alexander—to them it felt natural to check up on someone they knew.

“It’s crazy. It wasn’t what I was really expecting would happen at all,” Fuller said.

Fuller sent pizza deliverer Tracey Hamblen, who often delivers Alexander’s food, to check on the 48-year-old customer. When he got there, Hamblen said the lights and television were on, but no one was answering the door—Hamblen then called his phone, but it went straight to voicemail. So the Domino’s Pizza team decided to call 911.

Police say when they arrived at the residence they heard someone “calling for help from inside the residence,” so they broke down the door and found Alexander lying on the ground in “need of immediate medical attention.”

The Marion County Sheriff’s Office personally thanked Hamblen for “his quick actions and willingness to take time out of his day for others.”

Facebook/Marion County’s Sheriff’s Office

The Domino’s crew have visited Alexander in the hospital and said he’s “doing a lot better.” Assistant manager Jenny Seibel said, “We went to give him flowers, cards.”

Who knows how much longer Alexander could have been laying there for without the Domino’s crew?

“Hopefully it will help him recover faster knowing that people do care about him,” Seibel added.


It’s just people caring for people, businesses caring about people. It’s simple, but it’s the simple moments like these that really do make a difference in people’s lives.