Michelle Mixon has been driving for Milwaukee County Transit System for the past 21 years, but recently, what should have been a routine stop turned into the “most memorable and emotional thing” she’d ever experienced.
After dropping off two passengers the camera on Mixon’s bus caught a terrifying moment.
On December 30, 2017, Mixon had picked up a mother and her 6-year-old daughter while driving on her route. After a few stops the mother and daughter got off the bus and as the two waited to cross the street the bus’s camera captured a frightening moment.
The woman suddenly collapsed; according to the little girl her mother was having a seizure.
As soon as the woman fell to the ground the little girl came rushing back onto the bus.
At that moment Mixon couldn’t immediately think of how to get in touch with the dispatcher, so she called 911 and then comforted the 6-year-old who was visibly upset.
Mixon comforted the little girl while passengers and people driving by assisted her mother.
Mixon, who is a mother and grandmother, said that not only did her maternal instincts kick in, but her “human instincts” did too.
As those who stopped to help waited with the woman for paramedics to arrive, she continued to reassure the girl.
She stayed with the little girl until paramedics were ready to take her mother to the hospital.
“She [the girl] was hysterical, my heart goes out to her because I don’t know how many times she has seen her mom go through this but I know it was devastating for me to see for the first time and I just pray she’s well,” Mixon told Global News.
While Mixon called the event “really emotional,” she was glad she was in the right place at the right time.