A woman and her boyfriend were ordered off an airplane after a flight attendant overheard that she was suffering from menstrual cramps.
According to MailOnline, Beth Evans, 24, and Josh Moran, 26, were kicked off a $560 Emirates flight from the U.K. to the United Arab Emirates on Feb. 17, just before it was scheduled to take off from Birmingham Airport.
The couple said a flight attendant confronted Evans with a series of health-related questions after overhearing the woman complain to her companion she had stomach pains due to a painful period.
Then, according to Evans, the flight crew decided that she would have to undergo a medical checkup before she could fly. But in the absence of a doctor on board, Emirates staff ordered the woman and her boyfriend to disembark.
According to the report, the two were not compensated for the flight and faced the prospect of spending an additional $350 each to rebook their flights.
Moran told reporters at The Sun that ordering passengers off a plane for menstrual pains was an outrage.
“To be kicked off for period pains, it was madness. Beth was in tears and getting upset when the attendant was asking her questions. It’s embarrassing to have to explain about period pains when it’s being overheard,” he said.
The man said that no one on board examined his girlfriend and that the crew based their decision to offload Evans on a phone call to an offshore medic.
“They didn’t have anyone look her over. They just contacted a medical team in the U.S. and they said Beth couldn’t fly,” Moran said.
According to the Mirror, Evans said the severity of the pain was a “one out of ten” and wanted to continue her journey to Dubai onboard the A380. But Emirates staff told reporters there was ample justification to request Evans to get off the plane before embarking on the seven-hour flight.
According to MailOnline, a spokesman for Emirates said Evans “alerted crew that she was suffering from discomfort and pain and mentioned she was feeling unwell. The captain made the decision to request medical support and offload Ms. Evans so she could access medical assistance. We would not have wanted to endanger Ms. Evans by delaying medical help had she worsened during the flight.”
It is common airline policy to reserve the right to refuse to carry passengers suspected of having a medical condition that could be exacerbated by the flight. According to MailOnline, there are no laws in the U.K. that would force carriers to refund the ticket value to passengers removed from flights for medical reasons.