25-Year-Old With Down Syndrome Gets to Be a Flight Attendant for a Day

April 5, 2019 Updated: April 10, 2019

More than anything, 25-year-old Georgia Knoll, of Mackay, Queensland, wanted to be a flight attendant.

She expressed her desire to “make people happy” in a job that strives to provide customer service for weary travelers, dreaming of a job that gives her a chance to both travel the world and help others.

Georgia’s recently become fascinated of the Air Hostess profession, here’s her own interpretation of the job.I’d personally feel very safe with her on our flight!Qantas Jetstar Australia Virgin

Posted by Georgia Knoll's Journey on Friday, November 16, 2018

As an adult living with Down syndrome, though, the idea of truly becoming a flight attendant seemed like a pipe dream. Down Syndrome, a chromosomal disorder that results in delayed cognitive development and various physical health concerns, has often proven an obstacle for those who want a chance to live out their dream jobs.

Then, her sister Kathryn shared a video on Facebook of her practicing a flight attendant’s safety demonstrations. The video went viral and eventually caught the eye of Jetstar Australia, a flight company—who then gave Knoll a chance to live out her dream as a flight attendant for a day.

Flight attendant dream comes true for woman with Down Syndrome

Georgia has Down Syndrome and has always dreamed of being a member of a cabin crew.When our crew heard about Georgia’s wish via a video posted to our Facebook page, they wanted to make it come true.Watch what happened next…

Posted by Jetstar Australia on Tuesday, April 2, 2019

“I thought I’ll just tag some companies and if something comes of it it’ll be lots of fun and then Jetstar contacted us and said ‘we’d love to have her on, can we sort something out here?’” said Kathryn, who had posted the original video that took the web by storm.

Jetstar gave Knoll an official uniform, then trained her to properly work on a flight and let her make her debut on a 950-kilometer flight from Brisbane to Mackay. She was also able to participate in the safety demonstration, and although she wasn’t right in the middle of things, she demonstrated confidence. It just goes to tell society not to put limitations on other people, different though they may be.

When she isn’t living out her goals miles up in the sky, Knoll spends her time working as a disability advocate for others with Down syndrome. She pushes tirelessly for equal treatment and consideration, promoting the idea that being different isn’t a bad thing.

“It’s good to be Down syndrome,” she said. “It’s who I am.”

Illustration – Pexels | Pascal Renet

Nicky, a member of the cabin crew that Knoll joined for the day, expressed delight at being able to have the young woman on board with the crew.

“Georgia is so full of life and is great with our customers, she was such a fantastic addition to our team and we all felt so lucky to have her spend the day with us,” she said, via Yahoo News Australia.

The customers who both flew on Georgia’s flight and saw her video online were in complete agreement, some even suggesting that she could be a valuable addition on more than just the one flight she participated in.

“Jetstar please give her a job she did great and she is a star!” one person wrote.

Posted by Georgia Knoll on Wednesday, October 4, 2017

“I hope you welcome me on board some day, Georgia!!” said another.

The logistics behind a full-time flight attendant position for a young woman such as Knoll would potentially be more complicated than her single-day flight, but even her single trip could have lasting effects on the world at large. British Airways recently came under fire for turning away a 12-year-old with Down syndrome, insisting their policy is not to allow individuals with the disorder to travel alone; witnessing Knoll not only travel unaccompanied but do so while working could be a great way to prove that the current policies are outdated and unfair.

Hopefully, that wasn’t her last day helping passengers get where they’re going safely. But even as a first-time flight, the barriers Knoll broke down are huge!