Moving Time Tips: Choosing a Moving Company

Much of the stress that comes with moving can be relieved by hiring the right people to do the job. When choosing who the right people are it is wise to do some research about moving companies before making a selection, and to ask your family and friends for the names of companies they recommend. It is also useful to call organizations and associations to request a list of suggested movers. Also, find out if the mover is a member of an association or van lines. It is a good idea to ask at least three movers for estimates (the pricing will usually be less if you are paying by the hour) and check references, so that you will have a better idea of your options.

Questions to ask:

•Does the company provide literature regarding the customers' rights and the mover's responsibilities?

•Will they provide an estimate in writing outlining all the requirements for the move?

•Is the company insured? Ask for a copy of the policy with a phone number if you wish to verify.

•Does the company have their own equipment, or will they sub contract the job to someone else? If so to whom? Get references.

•If you have a long distance move who will provide services at the destination, such as unpacking, claim settlement and storage? Is it the same company or someone else?

•If your goods are left on a moving van will the van be kept in a secure facility?

•Some moving companies provide storage. If you require this visit the moving company's facility and ask to see goods already stored.

•Does the mover have a workers compensation board certificate? If not there is the possibility that, in the event of an employee injury during your move, you may end up paying compensation.

•If moving to the United States is your moving company properly licensed and do they understand the rules and regulation of border crossings?

•What are the company's procedures for filing a claim? What are you covered for? Get it in writing.

•Are you required to put a deposit on your move and if so why? This is not standard practice.

The more that you do to prepare yourself for your moving day the easier it will be for all involved. Moving to your new dreamhome should be positive experience for you and your family. Choose a mover who will make that experience come true.

Pierre Frappier is Vice President of AMJ Campbell Van Lines' Mississauga branch, near Toronto, Canada, and he oversees the day to day operations of AMJ's flagship location. Pierre has been with AMJ for over 16 years. He started as a moving van operator and has worked his way through the system, working in many areas including dispatch and all areas of operations.