Social Media

Comcast Gets Social to Shake Bad Customer-Service Reputation

A Facebook post announcing Comcast boosts its social media team. (Petr Svab/Epoch Times)
A Facebook post announcing Comcast boosts its social media team. (Petr Svab/Epoch Times)

NEW YORK—Comcast is adding more social media representatives as it tries to work on its reputation for inefficient, unresponsive, or just plain rude customer service...




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