$250,000 subway typo: The Metropolitan Transportation Authority will have to remake and distribute around 80,000 subway maps after a $250,000 error—a typo regarding how much the fare costs—made it on its maps.
The New York Metropolitan Transportation Authority (MTA) made a costly mistake when it displayed outdated fare information on subway maps.
The New York Post reports that the gaffe might cost the agency as much as $250,000.
“They’re very embarrassed about this,” a source with the MTA told the paper. “They were frantically calling the booths trying to get these maps back.”
The March 2013 map that the Post obtained shows that a pay-per-ride card costs $4.50, which is the old rate. It now really costs $5.
MTA workers said that agents were told to stop distributing the maps several days ago.
“It was an urgent message: Please don’t issue any maps to the customers,” said an agent in Brooklyn, according to the paper.
The Transit Workers Union Local 100 put the number of maps that were printed out at 80,000. But new, fixed maps will not be distributed until March 15.
Gothamist.com published a list of pictures of typos and errors on subway signs, including ones that read “Queeens,” “Brodaway,” “Brighten Beach,” and “Smith-9 Strrets.”
The MTA unanimously approved a fare raise package in December 2012, including a base fare increase from $2.25 to $2.50. The new fare and toll raises are expected to generate around $450 million per year.
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