In dealing with “difficult” people, we can use the DISC categories to find clues to constructively responding to these people.
In dealing with people you find “difficult,” realize that you are someone else’s “difficult” person.
When we call others “difficult,” we relinquish control over our own behavior.
We have the possibility of different choices when dealing with individuals significantly different from ourselves.
Life is more about choice than chance, and the more informed our choices, the higher our chances for success.
We need to be effectively tuned in to others to be able to receive their behavioural clues and to respond accordingly.
According to Dale Carnegie, it’s important to “talk in term of the other person’s interest.”
Focus on specific, written action steps that will help you reach your goals.
An effective business plan focuses everyone’s attention toward this year’s key strategic priorities.
Dale Carnegie began his famous programs over 100 years ago, yet his writings live on.