Thousands of Apple users across the United States reported having problems with sending iMessage texts on Thursday, according to an outage monitoring site. But Apple said that the outage has since been resolved.
Other apps including Apple Messages for Business, FaceTime, and HomeKit were all hit by outages at the same time, according to Apple’s system status page. These services have since been restored.
The California-based tech giant did not specify the number of users affected and what caused the outages. The Epoch Times reached out to Apple for comments but did not hear back by publication time.
Among these reports, 75 percent cited experiencing problems in sending messages, 21 percent said they were unable to receive messages, while 4 percent said they experienced slow connections.
“If you try to send a message and you see a red exclamation mark with an alert that says Not Delivered, follow these steps: Check your network connection. Tap the red exclamation mark, then tap Try Again,” the page says. Users can opt to send iMessages as text messages if the problem persists.
Some social media users noted that the iPhone’s “Attention Aware Features” may be the reason for the problem. The feature can tell if a user is paying attention to their phone and might lower the volume if it detects that the user is looking at the phone.
